Frequently Asked Questions
Everything you need to know about shopping with Maje KSA
What are the delivery timelines for orders within Saudi Arabia?
We offer standard delivery across KSA within 2-5 business days. For major cities like Riyadh, Jeddah, and Dammam, we strive for faster turnaround times.
What is your return policy for fashion items?
You can return any unworn items with original tags and packaging within 15 days of delivery. Please note that for hygiene reasons, certain items like swimwear and jewelry are non-returnable.
Are the products sold on Maje KSA authentic?
Yes, Maje KSA is the official digital destination for the brand in the region. Every piece is 100% authentic, reflecting our signature Parisian craftsmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard), Mada cards, Apple Pay, and offer Tabby or Tamara for flexible installment payments.
How do I find my correct size?
Each product page features a detailed 'Size Guide' to help you convert international sizes to our specific French sizing. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel your order within 1 hour of placement through your account dashboard or by contacting our customer service team immediately.