Returns & Exchanges Policy
At Maje KSA, we want you to be completely satisfied with your purchase. If your selection is not quite right, you may return your items within 30 days of receipt provided they are in their original, unworn condition with all tags attached.
Initiate Your Return
Log in to your account or visit our 'Track Order' page to select the items you wish to return and receive a unique return authorization code.
Pack Your Items
Carefully place the items in their original packaging, ensuring all Maje tags and security seals are intact to qualify for a full refund.
Schedule a Pickup
Choose a convenient time for our courier partner to collect the package from your doorstep anywhere in Saudi Arabia, free of charge.
Receive Your Refund
Once our quality assurance team inspects the returned goods, your refund will be processed back to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing